Looks like we 're unable to access the semantic model

[annamaria_kapla]

Hello everyone! I'm facing an issue regarding semantic model access. My colleague has a Free Licence Type and me a Pro Licence Type. I have granted all permissions to him so that he can open and work on the desktop file of a report that uses the semantic model of another report. He used to work on it just fine and out of the blue and without changing anything he encountered this error message. 

We tried to troubleshoot it by removing his access and granting access again, clearing cache, making sure that the dataset isn't hidden, confirming that the Power BI admin tenant settings allow external connection, but none of this worked. Do you have any suggestions?

Thanks for your time and help

[v-achippa]

Hi @annamaria_kapla,

Thank you for reaching out to Microsoft Fabric Community.

Thank you @andrewsommer and @Akash_Varuna for the prompt response.

As we haven’t heard back from you, we wanted to kindly follow up to check if the solution provided by the super user resolved your issue? or let us know if you need any further assistance.
If our super user response resolved your issue, please mark it as "Accept as solution" and click "Yes" if you found it helpful.

Thanks and regards,

Anjan Kumar Chippa

[v-achippa]

Hi @annamaria_kapla,

We wanted to kindly follow up to check if the solution provided by the super user resolved your issue.
If our super user response resolved your issue, please mark it as "Accept as solution" and click "Yes" if you found it helpful.

Thanks and regards,

Anjan Kumar Chippa

[v-achippa]

Hi @annamaria_kapla,

We wanted to kindly follow up to check if the solution provided by the super user resolved your issue.
If our super user response resolved your issue, please mark it as "Accept as solution" and click "Yes" if you found it helpful.

Thanks and regards,

Anjan Kumar Chippa

[andrewsommer · Accepted solution]

I would suggest checking with your organizations Power BI admin.  They may have changed a setting without communicating to you. 

[annamaria_kapla]

Thank you very much for your help. I'll take a look.

[Akash_Varuna]

Hi @annamaria_kapla Could you confirm if  your organization supports Free users connecting to Pro datasets (via shared capacity or Premium capacity).If not then you would have to upgrade your friends License type

[annamaria_kapla]

Yes, the organization supports free users to our premium capacity. Thanks for the help. I' ll take a look again if any setting has been changed without being communicated.