Log In Issue

[ShafiqRuslan]

Hey everyone,

I'm new to this forum & PowerBI. I only started using it in March this year. Everything went well, until today when I tried to log-in to my account and I received this message - "It seems that the page you were trying to reach doesn't exist anymore, or maybe it has just moved. Feel free to contact us if the problem persist."

Strangely, I am still able to log in using my other accounts, this problem only occurs for this particular account. I am based in Southeast Asia & my account is a Pro account, if that matters. Hope to hear from the PowerBI experts here!

[v-huizhn-msft · Accepted solution]

Hi @ShafiqRuslan,

You use the account without any problem before until the error message occurs, right? If it is, please contract your administrator to check the pro license you bought have been expired, or if the admin set particular permission to you.

Best Regards,
Angelia