Is it possible to disable the high contrast colour option in the app?

[DavidWaters100]

Hi,

Does anyone know if it is possible to disable the high contrast colour option in the app, per below?  When these are clicked on by users they do not render very well on some of my reports and don't look good at all!

thanks!

[collinq]

Hi DavidWaters100,

When you select View - High-contrast colors - None doesn't that do what you need it to do?

[DavidWaters100]

Hi collinq,

But users can change to contrast if they want to - because the automatic high contrast does not render in a favourable way, it looks unprofessional and also looks like my work!  ie I created the contrast option if you see what I mean.  I was looking to disable the ability to switch?

thanks

[collinq]

Ah yes, you are talking about making it a constant and not a variable item they can turn off and on.  There does not appear to be a way to do that in the tool.  There is a lot of code you can write in the background to make visuals not render as high-contrast but that would be extensive.  AND, anybody that has their computer set to high-contrast will override your settings anwyay.

If the color rendering by the consumer really does bother you, then perhaps put a note on the top of each tab/report that says something like "Best viewed in intended colors" or something like that??

[DavidWaters100]

yes, no variable and no option at all!  Just wanted to remove ability altogether to do any inverting of colours!

Shame it doesn't look like it can be done - some users have already asked why the high contrast version appears to be "unfinished"!

Thanks for your time, at least I won't spend any longer looking to try to switch it off somehow

[Anonymous]

Hi @DavidWaters100 ，

Which browser the users are using? Could you please provide the related screen shots with "unfinished" things when the user select high-contrast color option? Thank you.

In addition, please refer the video(check the part "High contrast support for reports") in this link about high contrast mode and check if you can get something from there...

Best Regards

Rena

[DavidWaters100]

Hi @Anonymous,

I will check the video, thanks.

Below screenshot is using Edge browser.  There are a few problems for me on one report in the high contrast (I have only shown a small snip for privacy reasons.

• In below the text boxes "Bound" etc are colour coded with the lines, so this is lost meaning the graphs can't be consumed because it is not clear what each line is. 
• This graph is not 3 line graphs - it is one line graph and an overlayed area graph, but the area is no longer shaded and just looks like a line graph.  It might be that this is correct but it now looks odd to have picked 3 lines showing 3 metrics.  It works when the area graph is showing shade below the line in normal mode but not in high contrast
• Hidden column headers using font white are revealed - it's inevitable with a colour switch which is why I didn't want users to have this option
• Two graphs overlayed upon each other look a mess because hidden y axis are revealed - overlaying two graphs means I have to keep the y axis on in order that the graphs plot area shape matches
• Some conditional formatting shows on some graphs as red or green for + or -, but on others is blank where red and green was expected.  There seems to be inconsistancy with some conditional formatting working and others not.  For example, the dials did not keep conditional formatting but cards did.

I have a lot of work arounds like overlayed graphs and hidden headers to be able to meet requests which cannot be done using normal features (such as hiding column headers) - it's these workarounds which are betrayed in the high contrast I think.

thanks

[Anonymous]

Hi @DavidWaters100 ,

Thanks a lot for providing the problem with more details. As @collinq said, currently there is no such feature to turn on/off the whole high contrast color options directly. I noticed that you have raised an idea, and I have voted for it. Hoping that this feature will be implemented in the near future.

Best Regards

Rena

[collinq]

Perhaps you can make it a suggestion on User Voice?  If you do, please let me know and I will vote for it with you!

I would appreciate Kudos 👍 if my response was helpful. I would also appreciate it if you would mark this as a solution if it solved the problem. Thanks!