Inability to see the download option in Power BI service

[Damola]

Hello,

I am unable to find the download under the file option in Power BI service.  I have the latest Power Desktop version.

I would appreciate if you could provide your thoughts.

Thanks,

Damola

[Burningsuit · Accepted solution]

Hi @Damola 

There are several reasons PBIX download might be greyed out, see Download a report from the Power BI service to Power BI Desktop - Power BI | Microsoft Docs

Basically it needs to be published through Power BI Desktop, or created in Service from a Dataset in the same workspace. But there are a few other things that will stop downloading..

• This feature won't work with reports and the built-in downloadable samples originally created in the Power BI service, unless the report was created through the quick create experience.

• If your administrator has turned off the ability to download data, this feature won't be visible in the Power BI service.

• Datasets with incremental refresh can't be downloaded to a PBIX file.

• Datasets enabled for large models and the reports created from these datasets can't be downloaded to a PBIX file.

• Downloading a PBIX file after deployment isn't supported as part of the deployment pipeline (ALM).

• Usage metric reports can't be downloaded to a PBIX file.

• Datasets modified by using the XMLA endpoint can't be downloaded to a PBIX file.

• If you create a Power BI report based on a dataset in one workspace and publish to a different workspace, you and your users won't be able to download it. The download feature is not supported in this scenario.

Hope this helps

Stuart

[Damola]

I can now see the download option. Thanks to everyone that responded.

[v-yanjiang-msft · Accepted solution]

Hi @Damola ,

Besides, there are two more points to note:

• To download the file, you must have edit access to the report.
• Reports must be published or updated after November 23, 2016. Reports published earlier aren't downloadable.

Best Regards,
Community Support Team _ kalyj

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Damola]

Thanks🙂

[Burningsuit · Accepted solution]

Hi @Damola 

There are several reasons PBIX download might be greyed out, see Download a report from the Power BI service to Power BI Desktop - Power BI | Microsoft Docs

Basically it needs to be published through Power BI Desktop, or created in Service from a Dataset in the same workspace. But there are a few other things that will stop downloading..

• This feature won't work with reports and the built-in downloadable samples originally created in the Power BI service, unless the report was created through the quick create experience.

• If your administrator has turned off the ability to download data, this feature won't be visible in the Power BI service.

• Datasets with incremental refresh can't be downloaded to a PBIX file.

• Datasets enabled for large models and the reports created from these datasets can't be downloaded to a PBIX file.

• Downloading a PBIX file after deployment isn't supported as part of the deployment pipeline (ALM).

• Usage metric reports can't be downloaded to a PBIX file.

• Datasets modified by using the XMLA endpoint can't be downloaded to a PBIX file.

• If you create a Power BI report based on a dataset in one workspace and publish to a different workspace, you and your users won't be able to download it. The download feature is not supported in this scenario.

Hope this helps

Stuart

[arock-well]

Thanks for this as it helped me figure it out. My situation is the deployment pipeline item. I read the link about it, but it doesn't say why this isn't possible, just that it can't. Any idea why we can't download a report that's in the Production workspace? 

[Damola]

Thanks

[Anonymous]

Hi @Damola 

  There is a "Download Report" property for this under "Tenent Settings" in Power BI Admin panel. Pls make sure it is enabled for you.

Thanks
Raj

[Damola]

Thanks@rajendran.

I think my manager has done that but I still can't find the download option. I will keep trying.

Regards