Forum Discussion

renatacampos's avatar
renatacampos
New Member
9 years ago

I did not receive verification code via email

Hello,

I don't get a verification code email on sign-up

I checked Inbox and Junk and waited the whole day, tried again and again - nothing

Please help

Thank you

Renato Campos

7 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi renatacampos,

     

    Can you ensure you input the correct email address? If you use other email address does this issue still appears?

    In addition, I'd like to suggest you test with "in private" mode.

     

    Regards,

    Xiaoxin Sheng

    • thanhhuong8811's avatar
      thanhhuong8811
      New Member

      Hello,

      I'm having the same problem.

      I cannot sign-up because I don't receive any the verification code emails.

      I tried so many times but it's impossible.

      Please help!

      Thank you

       

      Huong Nguyen

    • thanhhuong8811's avatar
      thanhhuong8811
      New Member

      Hello,

      I'm having the same problem.

      I cannot sign-up because I don't receive any the verification code emails.

      I tried so many times but it's impossible.

      Please help!

      Thank you

       

      Huong Nguyen

      • cgreeno's avatar
        cgreeno
        New Member

        Hi,

         

        Also having this problem...

         

        Never get a verification code after multiple attempts. Have checked Spam and Mimecast filters

         

        Thanks

  •  Hi! I am trying to create an user account in PowerBi Pro for my company office, but after I typed my corporate email, the system ask to insert the verification code, that was supposedly sent to my email, however I didn't receive the code. I checked my spam box and the eletronic junk box, but there isn't any email from PowerBi with the verification code. How can I proceed? 

  •  Hi! I am trying to create an user account in PowerBi Pro for my company office, but after I typed my corporate email, the system ask to insert the verification code, that was supposedly sent to my email, however I didn't receive the code. I checked my spam box and the eletronic junk box, but there isn't any email from PowerBi with the verification code. How can I proceed?

  • RenanLS's avatar
    RenanLS
    Frequent Visitor

    Same problem here, just can't create my account.