Forum Discussion

NatalyFilina's avatar
NatalyFilina
Regular Visitor
3 years ago
Solved

I can't Schedule refresh

Hello!
app.powerbi.com
When I click on the Schedule refresh button, do not go to the settings page. А message appears and nothing else happens.


I tried it from different computers and different internet browsers.
The same thing.

Please tell me how to solve this problem.

  • We understood, why there was a problem.

    Recently, my account became a guest account. When we changed the status of my account, the buttons started working again.

     

    It is a pity that the application does not display a description of the error.

     

    Thank you all!

5 Replies

  • We understood, why there was a problem.

    Recently, my account became a guest account. When we changed the status of my account, the buttons started working again.

     

    It is a pity that the application does not display a description of the error.

     

    Thank you all!

    • NatalyFilina's avatar
      NatalyFilina
      Regular Visitor

      Hello!

      When I click on the Settings, also nothing happens, page don't open

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi NatalyFilina 

    Normally, if you click on this icon, you will be redirected to the corresponding settings page. If that doesn't work on your end, you can clear your browser cache and log in again at Power BI .

     

    Best Regards,
    Community Support Team _ Ailsa Tao
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi NatalyFilina 

    I am so glad to hear that your issue has been fixed . Please consider Accept it as the solution to help the other members find it more quickly.

     

    Best Regards,
    Community Support Team _ Ailsa Tao
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.