(Hosted) MYSQL dataset can't refresh in Power BI service anymore

[MoritzP]

Hey guys,

as of last week it suddenly is not possible anymore to schedule a refresh for a mysql based dataset inside the power BI service. It worked before, but now it only allows me to refresh via a gateway even though there were no changes to my dataset at all.

This falls together with the same day the mysql conector functionality broke in the Desktop version (with the latest mysql connector throwing an error (see also here: https://community.powerbi.com/t5/Desktop/Unable-to-Connect-to-MySQL-database/td-p/746202/page/2).

Is there anyone that can confirm this problem?

Is there any workaround until Microsoft reenables the functionality?

[v-cherch-msft · Accepted solution]

Hi @MoritzP 

I would suggest you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

Regards,

[MoritzP]

This is what I did.

So far no news here, the support agent forwarded the topic to the dev team.

I'll update this as soon as I know more.