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Sullyball2a
Frequent Visitor

Gateway issue when datasets are merged - working on old gateway but not on new one

We have a gateway on a laptop that we have been using to get started on scheduling report refreshes (the old gateway). We have now set up a dedicated virtual machine as a gateway (the new gateway). All of the individual connections to various sources work on the new & the old gateways. (Mix of Dataflows, ODBC connections, Sharepoint and GoogleBig Query). When we merge two data sources in Power Query the refresh fails on the new gateway but works on the old one - so it's not an issue with the data model (or Privacy levels, (set to Organisational accross all data sources). While the software is older on the old gateway it's fully up to date on the new one. I'm thinking it must be something to do with firewalls. Just wondering if any of the community have come across this issue too?

 

The error we get on the refresh is this:

Data source error: {"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"We're sorry, an error occurred during evaluation."}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}}],"exceptionCulprit":1}}} Table: Branch Hier.
Cluster URI: WABI-NORTH-EUROPE-I-PRIMARY-redirect.analysis.windows.net
Activity ID: dbf35032-328b-46b2-8934-036c0c276e41
Request ID: 991c3f82-320f-6077-a220-0aa3e66ecf05
Time: 2024-08-26 10:06:52Z   

2 REPLIES 2
lbendlin
Super User
Super User

Go to the gateway settings page for the new gateway and confirm that the right checkboxes are set.

 

lbendlin_0-1724700836935.png

when datasets are merged

Please elaborate.  You should avoid merges wherever possible.  You should never ever merge on-prem and cloud data sources.

 

Thanks for the response but those settings are already in place.

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