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Maverik95
New Member

GATEWAY ACCESS

I just tried to deploy a report and it says on PowerBI online that 'there is no gateway to access the data source'. Here is the error message :

 

Activity ID: f01b97df-737f-45eb-bf97-07ad9a9adcfa
Request ID: 6da3cd1a-56b0-496d-a644-b6bb17416b1d
Correlation ID: ea8a6d36-483d-f4de-d992-9267a9a3044c
Time: Tue May 16 2023 15:12:56 GMT+0100 (West Africa Standard Time)
Service version: 13.0.20626.62
Client version: 2305.1.13619-train
Cluster URI: https://wabi-west-europe-b-primary-redirect.analysis.windows.net/

2 REPLIES 2
collinq
Super User
Super User

HI @Maverik95 ,

 

If you data source is not on the cloud, it will need a gateway to it for the Service to be able to access the data.  You will need to get with your Power BI Administrator to make sure that a data connection and gateway are setup AND that you have permissions to use them so that you can get past this error message.




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@collinq I am the PowerBI administrator. How can I set up data connection and gateway? Would you be able to jump on a call please?

 

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