Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Federated Users not found

Hello MS Community!

 

At my organization we have a federated enviroment where we allow users from our customer to access certain parts of our digital infrastructure. Ie. PowerBI dashboards, share point sites etc. When adding these "external" users to, for example, a PowerBI dashbaord we usually add to the app workspace by typing their name. However, i have serveal users that do not appear automatically or PowerBI doesn't even let me grant them access by adding their email address. We have looked at problems with Active Directory but the users are there so that can't be it. Any idea what can be happening? has anyone else experienced this issue with PowerBi? What can usually go wrong with federated infrastructure that could lead to this issue? Any help would be greatly appreciated!

2 Replies