Failed to open paged report in Power BI Premium

[vitoridalgo]

Hello,

I am facing the below issue when i try to open the paged report in premium environment.

Cannot read property 'element' of undefined
If you need to contact support, please provide these details.

Activity ID3562f3e6-a3d1-3a17-5091-754074a57b06

Request ID3562f3e6-a3d1-3a17-5091-754074a57b06

Status code500

TimeThu Nov 19 2020 14:51:48 GMT-0300 (Horário Padrão de Brasília)

Cluster URIhttps://brazilsouth.pbidedicated.windows.net/webapi/capacities/0BE0BE2B-67A2-4467-A86B-7197615666CB/...

Could you help me?

Thank you!

[vitoridalgo]

Hi @v-jayw-msft 

I'll create a support ticket.

Thank you!

[v-jayw-msft]

Hi @vitoridalgo ,

You could try to open a support ticket. It is free if you have a Pro account.

Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

Best Regards,

Jay