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Hello,
faced with unclear datarefresh issue:
Show | Scheduled | 8/31/2016 09:30:05 | 8/31/2016 10:04:43 | Failed | There was an error when processing the data in the dataset. |
Show | Scheduled | 8/31/2016 07:30:14 | 8/31/2016 07:42:15 | Completed |
The same date, no one do not change data.
The reason for this:
Processing error: | The operation was cancelled by the user. |
Cluster URI: | WABI-WEST-US-redirect.analysis.windows.net |
Activity ID: | bf85679c-f211-4d9f-8598-58d4275e850e |
Request ID: | 6a30b579-3bf4-4d21-8278-731cb155b227 |
Time: | 2016-08-31 07:04:43Z |
I'm hundred percent sure that no one from my users even do not know how to do that.
Hi slyfox,
Yes the error seems to be a little odd to me also. Please try to take a manual refresh and see if the refresh could be completed.
Scenarios regarding the error message that I could think out are the followings:
By the way, the time of error message posted is 2016-08-31 07:04:43Z, could you please also share the error details for the one which the time is 8/31/2016 10:04:43?
For troubleshooting, please check your data source connectivity, also the gateway settings under Power BI service.
If your data source side has configured any audit policy, then please also take a look at the related logs.
In addition, consider take use of Fiddler or F12 developer tools to capture a refresh trace, for further investigation.
Regards
Hello Michael_Shao,
here is a log
exist a way to get a log from On-premises data gateway?
Show | Scheduled | 8/31/2016 11:30:01 | 8/31/2016 11:43:40 | Completed | ||||||
Show | On demand | 8/31/2016 10:29:17 | 8/31/2016 10:42:47 | Completed | ||||||
Hide | Scheduled | 8/31/2016 09:30:05 | 8/31/2016 10:04:43 | Failed | There was an error when processing the data in the dataset. | |||||
Hide details
| ||||||||||
Show | Scheduled | 8/31/2016 07:30:14 | 8/31/2016 07:42:15 | Completed |
Hi slyfox,
Please follow the article below to check the related logs for On-premises data gateway:
Troubleshooting the On-Premises Data Gateway
Regards
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