External users cannot see report/dashboard

[dnaman]

Hi All,

Here is our situation.

We have embedded a Power BI report/dashboard into an O365 group (in @company.com domain), that is externally shared with our client (who has their own O365 tenant, let's call it @client.com domain).

We are federated with them.

When we add them as a guest user to the O365 group, they receive an email invitiation and they can click the link and access the O365 site using their own @client.com login. All good so far.

However, when they go to the page that has the embedded Power BI report/dashboard, it does not render for them.

They have their own Power BI PRO license from their own tenant, so from a licensing perspective they *should* be covered.

Any ideas why they cannot see this embedded Power BI report/dashboard?

Thanks in advance.

[v-piga-msft]

Hi @dnaman,

Have you solved your problem?

If you have solved, could you please share your solution or accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.

If you still need help, please feel free to ask.

Best Regards,

Cherry

[dnaman · Accepted solution]

Unfortunately the way we had to make it work, was to assign a Power BI PRO license to their guest account within our domain. The PBI license from their tenant was not 'recognized'.

We also had to enable external sharing in our PBI tenant, and share the report/dashboard to their guest account

[v-piga-msft]

Hi @dnaman,

What specific way do you embedded a Power BI report/dashboard into an O365 group?

In addition, you could have a check if your guest users have been listed in your Office 365 admin portal?

Besides, does the admin enable this option Only allow sharing with external users already in the directory under SharePoint Admin center?

If it is convenient, could you share the screenshoots that when your guest user go to the embeded dashboard/ report? 

For reference, you could have a reference of this document Office 365 external sharing and Azure Active Directory B2B collaboration.

Best Regards,

Cherry