Forum Discussion

AGo's avatar
AGo
Post Patron
6 years ago
Solved

External sharing: strange case

I would like to share a workspace created by me with one colleague outside my organization to collaborate in developing reports and datasets in the area and share the gateway that I registered. I read in documentation that It was mandatory to convert the workspace in an app-model to share externally and I did it. We both have PRO license. His mailbox is under [email protected] and he uses this address to access PowerBI, the main user linked to this mailbox is [email protected]. When I try to share the workspace/app to [email protected] it goes well but he can't login to see it. When I try to share to [email protected] it returns error. Same thing when I try to share the gateway.

When I share internally to my organization when typing it suggests me the user address, not the address of its mailbox like for this case. How to solve this problem? Thanks

2 Replies

  • v-lid-msft's avatar
    v-lid-msft
    Community Support

    Hi AGo ,

     

    Could you please check the option status in the Admin Portal if you want the outside user can edit the content in your workspace.

     

     

    Then add them as the member of app workspace after you set them as the guest. They can see all the content shared with them after they sign in with tenant URL.

     

    Best regards,

    Community Support Team _ Dong Li
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.