Error

[HaiVN]

Hello, 
I have several  Power Bi reports which published to service. I have published the reports to web ( using embed codes). Yesterday it was problem with som of the reports at web.  Some reports cannnot load the graphs.
error : MissingJobResult

Any one has idea to fix it? 

Thank you!

[v-sgandrathi]

Hi @HaiVN,

Following up to see how things are going with your issue. Has the response provided resolved your query? We’d love to know if you need more help or if everything’s working fine now.

Thanks for staying active in the Microsoft Fabric Community!

[v-sgandrathi]

Hi @HaiVN,

Since we haven't heard back from you yet, I'd like to confirm if you've successfully resolved this issue or if you need further help?

If you still have any questions or need more support, please feel free to let us know. 

We are more than happy to continue to help you.

[v-sgandrathi]

Hi @HaiVN,

The MissingJobResult error in Publish to Web usually means the report query finished, but Power BI Service couldn't get the result. This can happen due to temporary service or capacity issues, dataset refresh conflicts, heavy DAX/query timeouts, or gateway/credential problems.

First, check if the report loads properly in Power BI Service. If it works there but not in the embedded view, it's likely a temporary or backend issue.

Consider these steps:

Check the Dataset -- Refresh history for ongoing or failed refreshes.

Verify data source credentials and gateway status if using on-premises sources.

See if the semantic model is Import or DirectQuery, since DirectQuery is more prone to timeouts.

Refresh the dataset and regenerate the Publish to Web embed code.

Often, the issue resolves after refreshing the dataset or republishing.

[RicardoTraNa]

You should check your gateway, as sometimes the problem is the connection.

Another question... is the semantic model in Import or direct query?

[Olufemi7]

Hello @HaiVN, 

The MissingJobResult error in Publish to Web usually means the backend query execution completed but the result could not be retrieved. This is commonly caused by:

• Temporary Power BI Service/capacity issue
• Dataset refresh running or recently failed
• Heavy DAX/query timeout
• Gateway or credential issue

Please check:

1. Does the report load correctly inside Power BI Service?
2. Dataset → Refresh history (no failed/in-progress refresh).
3. Data source credentials and gateway status.
4. Try refreshing the dataset and generating a new Publish to Web embed code.

In many cases this is a transient service issue and resolves after refresh/re-publish.

Microsoft Docs::

Publish to Web limitations 

Refresh troubleshooting 

If the issue continues, capture the Activity ID from the browser console and open a Microsoft support ticket.