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Ninabob5
Frequent Visitor

Error message when trying to publish to web (unable to load model)

Hi, I need to publish a report I created, but every time I click on "Publish to web" I get the following error message:

 

Something went wrong

Unable to load the model

Please try again later or contact support. If you contact support, please provide these details.
 
Activity ID: c0d7acf1-51db-4b39-acdf-b578ec2d7a20
Request ID: 25fb180f-b258-c29c-5cce-048be3cc59e3
Correlation ID: 80f0921e-551f-8733-901c-00d7a4ae66da
Time: Mon Jun 05 2023 10:55:22 GMT-0400 (Bolivia Time)
Service version: 13.0.20819.75
Client version: 2305.5.14128-train
Cluster URI: https://wabi-us-north-central-e-primary-api.analysis.windows.net/
Activity ID: c0d7acf1-51db-4b39-acdf-b578ec2d7a20
Request ID: 25fb180f-b258-c29c-5cce-048be3cc59e3
Time: Mon Jun 05 2023 10:55:22 GMT-0400 (Bolivia Time)
Service version: 13.0.20819.75
Client version: 2305.5.14128-train
Cluster URI: https://wabi-us-north-central-e-primary-api.analysis.windows.net/

 

Any ideas on how to solve this, I have a second report connected to the same dataset and the same error appears.  Thanks in advance!

1 REPLY 1
Anonymous
Not applicable

Hi @Ninabob5 ,

 

One possible cause is that your Power BI admin has not allowed you to create embed codes for publishing to web. You can check the Publish to web tenant settings in the admin portal and see if you have the permission to publish to web. If you don't have access to the admin portal, you may need to contact your Power BI admin and ask them to enable this feature for you.

Another possible cause is that your report relies on row-level security (RLS) to secure data. Publish to web is not supported for reports that use RLS. You can check if your report has RLS applied by opening it in Power BI Desktop and selecting Modeling > Manage roles. If you see any roles defined, then your report has RLS. You can either remove the RLS from your report or use a different way to share it, such as Embed or Embed in SharePoint Online.

A third possible cause is that your report has a large or complex model that takes too long to load. Publish to web has some limitations on the size and complexity of the models that can be embedded. You can try to optimize your model by reducing the number of columns, tables, and measures, or by applying filters or aggregations. You can also use Power BI Premium or Power BI Embedded to get higher capacity and performance for your reports.

 

If that doesn't help, try:
1.Clear your browser cache and cookies and try again.
2.Try using a different browser or device to publish the report.
3.Check if there are any issues with the dataset or the report itself. You can try republishing the report after updating the dataset and metadata in Power BI.

 

You can refer to the following posts that may be helpful to you:

Publish to web from Power BI - Power BI | Microsoft Learn

Unable to publish to web - Microsoft Fabric Community

 

Best Regards,

Neeko Tang

If this post  helps, then please consider Accept it as the solution  to help the other members find it more quickly. 

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