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Anonymous
Not applicable

Embedded link not loading in Chrome (works in Edge and Firefox)

Hi,

 

I have a website that uses an iframe to embed a report. Unfortunately, after signing in the report is stuck in a loading state (powerbi logo flashing) 

 

The report does load in MS Edge and FireFox but the customer will be using Chrome to access the report so I need a resolve for this.

 

Thanks,
Alex

1 ACCEPTED SOLUTION
Anonymous
Not applicable

I have used an alternative to iframe which works now. From investigation Google Chrome and iframe just don't work well together at all (https://support.google.com/chrome/forum/AAAAP1KN0B0e3eRJy3vXSM). I am using an <Object> instead which works on all browsers and performs the same but better. @v-eachen-msft 

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6 REPLIES 6
v-eachen-msft
Community Support
Community Support

Hi @Anonymous ,

 

Based on my test, it could work properly on my side:

1-1.PNG

You could clear the cache of Chrome to make sure you don't have an online account.

 

Community Support Team _ Eads
If this post helps, then please consider Accept it as the solution to help the other members find it.
Anonymous
Not applicable

Hi,

 

I've tried clearing the cache with no effect. I have also tried in incognito only getting the same result.

 

I also want to mention that the embed link works normally when pasting it into the browser url on Chrome. I'm wondering if theres anything else I need to add into my iframe that may make it work with Chrome.

 

<iframe width="75%" height="75%"
src="https://app.powerbi.com/reportEmbed?reportId="id"
frameborder="0" allowfullscreen="true">

 

Thanks,
Alex 

Hi @Anonymous ,

 

You don't need additional content in your iframe.

Could you test the link on other machines? It may be caused by your own Chrome.

 

Community Support Team _ Eads
If this post helps, then please consider Accept it as the solution to help the other members find it.
Anonymous
Not applicable

Tests have been carried out on multiple machines with the same result.

Anonymous
Not applicable

I have used an alternative to iframe which works now. From investigation Google Chrome and iframe just don't work well together at all (https://support.google.com/chrome/forum/AAAAP1KN0B0e3eRJy3vXSM). I am using an <Object> instead which works on all browsers and performs the same but better. @v-eachen-msft 

I am facing the same issue but the <object> is also not helping. Is there anything that I am missing?

 

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