Embedded Power BI Report on another web platform times out after 25 mins

[justinabalch]

My embedded power report that is on another web platform times out after 25 minutes of intercating with it - why would this be? any solutions?

[v-xicai · Accepted solution]

Hi @justinabalch ,

Embedding and interacting with reports/dashboards/tiles requires the use of an Embed Token. Embed Token has expiration time, this means that after embedding a report(we will use report for the examples) you are limited in the time you can interact with it(some interactions do not require EmbedToken). In order to solve this limitation you can set a listener on the time until token expiration, generate a new Embed Token and set the new token using the JavaScript SDK, see Refresh token using JavaScript SDK.

You may also try to improve the performance of Power BI Embedded, see more details:Power BI Embedded performance

Best Regards,

Amy 

Community Support Team _ Amy

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.