Embed tokens limit is exceeded but available features Power BI REST APIs shows 0% usage

[AndyAnderson91]

Hi, i'm using embed Power Bi reports in my app and lately I've been getting 403 responses on embed token generation requests:
You have exceeded the amount of embed token that can be generated on a shared or ProPlus capacity. You need to purchase Azure capacities to generate embed tokens. See https://go.microsoft.com/fwlink/?linkid=868976 site:community.powerbi.com

Nothing surprising here since i use Premium Per User license type and according to this doc https://docs.microsoft.com/en-us/power-bi/developer/embedded/embedded-faq this license has limited amount of embed tokens.

I'm considering purchasing capacity and one thing that confuses me is that i can't check current tokens usage %.
According to this article https://powerbi.microsoft.com/en-us/blog/power-bi-developer-community-march-update/ you can check it with https://docs.microsoft.com/en-us/rest/api/power-bi/available-features/get-available-feature-by-name API, but it returns usage: 0.

For this request i authorize with Power Bi account that stores my reports. In my app i use Service Principal auth method if it matters.

Is my problem different from hitting capacity limit or am i checking tokens usage in a wrong way?

Thank you in advance.

[v-jianboli-msft · Accepted solution]

Hi @AndyAnderson91 ,

Embed tokens with Pro or Premium Per User (PPU) license are intended for development testing, so a Power BI master account or service principal can only generate a limited number of tokens. Purchase a capacity for embedding in a production environment. There's no limit to how many embed tokens you can generate when you purchase a capacity. In development testing, you can use free embed trial tokens with a Pro license. To embed in a production environment, you must purchase a capacity.

You can monitor Power BI Embedded capacity consumption by:

• Using the Power BI Admin portal.
• Downloading the metric app in Power BI.
• Using Azure diagnostic logging.

Best Regards,

Jianbo Li

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