Email subscriptions not working

akhilesh09 · ‎07-31-2017

I am using powerbi pro trial account and I have setup a schedule refresh using one drive. My data refreshing works poperly but I didn't receive any email for the subscribed report pages. I found many people facing same issues, does email subscription works?

v-sihou-msft · ‎08-01-2017

@akhilesh09

If your data refresh works and the data is updated properly, the email subscription should be triggered. Please verify if your e-mail server deny mails from Power BI Service.

See similar threads below:

http://community.powerbi.com/t5/Service/e-mail-subscribe-is-not-working-after-republishing/td-p/1686...

http://community.powerbi.com/t5/Service/Not-able-to-get-Email-Subscriptions-to-work/m-p/115311

Regards,