Download issues - underlining data does not include all data?

[sharpedogs]

Hi, 

One of my reports has a large matrix table with 4,500 rows. Aside from viewing the visuales the end users need to be able to download this Matrix of 4,500 rows. There are two issues,

1) If the user does a summarized download it only downloads 166 rows.

2) When I update the settings to allow underline data. I can then get the full 4,500 rows but it leaves out some of the data columns. 

My data model is set up such that my main file has two other files linking in a row and it is only pulling the columns in from the first file.

Any idea how to fix this and allow a full extract of all the columns? 

[GilbertQ]

Hi there

I would suggest that you get the users to connect via Analyze In Excel which should allow them to select the columns they need. And get all the underlying rows?