Discrepancy in Workspace map vs Desktop map - Need help!

[Adr057]

Hi all,

I am having an odd issue with a filled map on my workspace Powerbi report. The below screenshot is a filled map from my workspace service report in which multiple states are visually missing (but whose data can be individually filtered to)

Below is my powerbi desktop version of the file. 

Why is there this discrepancy? I've tried:

1. re-publishing/replacing service file
2. renaming desktop file and publishing as new file
3. changing the desktop State's data category to Uncategorized, State or Province, and Place
4. Deleted published version on powerbi service and used renamed desktop file
5. removed all slicers and republished 
   
   Also, it was previously working previously, but when trying to access the dashboard recently the filled map visualizations are out of wack. I have no ideas on potential solutions any clue on how to remedy? its an annoying issue

[v-tsaipranay]

Hi @Adr057 ,

We are following up once again regarding your query. Could you please confirm if the issue has been resolved through the support ticket with Microsoft?

If the issue has been resolved, we kindly request you to share the resolution or key insights here to help others in the community. If we don’t hear back, we’ll go ahead and close this thread.

Should you need further assistance in the future, we encourage you to reach out via the Microsoft Fabric Community Forum and create a new thread. We’ll be happy to help.

Thank you.

[v-tsaipranay]

Hi @Adr057 ,

Thank you for reaching out to the Microsoft Fabric Community.

The discrepancy between your Power BI Desktop and Power BI Service (Workspace) maps can arise due to differences in Bing Maps geocoding, data categorization, locale settings, or service-side data refresh issues.

Ensure that your "State" field is correctly categorized as State or Province, and check for mismatches in regional settings between Desktop and Service. Also, perform a full dataset refresh and verify that no unexpected filters are applied in Power BI Service. If the issue persists, try using Latitude and Longitude fields for more precise mapping.

A similar issue was discussed in the Power BI Community, where users found that language settings and data formatting could impact location rendering. You can refer to the discussion here: https://community.fabric.microsoft.com/t5/Desktop/Why-the-difference-in-map-location-between-desktop...

If you need any further assistance, feel free to reach out.

If this post helps, then please give us Kudos and consider Accept it as a solution to help the other members find it more quickly.

Thank you.

[Adr057]

Thank you. 

Like I mentioned in my post, I already have my State measure categorized as State or Province and have already tried data refresh. 

Withinn powerbi service, I have cleared all filters and it does nothing. I can directly reference states which arent being highlighted (Texas in this example) and get their data but it still does not visually highlight them. 

I just want my powerbi service report to accurately reflect my powerbi desktop version

I have also tried with fresh files and new data sources and published results are the same. A number of states are being accurately reflected in powerbi service

Also, filled maps seem to be the specific issue. Map-visuals are working as intended but not visually preferred.

[v-tsaipranay · Accepted solution]

Hello @Adr057 ,

This issue is likely caused by a recent bug with Bing Maps in Power BI Service (as some users reported similar issues in the Power BI Community recently). These bugs tend to affect the filled map visual specifically, especially when geocoding ambiguous region names like states or provinces.

I suggest raising a support ticket with Microsoft. Please use the following link as a guide for raising the support ticket:

How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

If this post helps, then please give us Kudos and consider Accept it as a solution to help the other members find it more quickly.

Thank you.

[v-tsaipranay]

Hi @Adr057 ,

Could you please confirm if you had raised  a support case? If a solution has been found, it would be greatly appreciated if you could share your insights with the community. This would be helpful for other members who may encounter similar issues.

Thank you for your understanding and assistance.

[lbendlin]

If you have a Pro license you can open a Pro ticket at https://admin.powerplatform.microsoft.com/newsupportticket/powerbi
Otherwise you can raise an issue at https://community.fabric.microsoft.com/t5/Issues/idb-p/Issues .