Dataset Refresh Schedule Ignored

[dbeavon3]

I had configured my dataset schedule and clicked apply. It looks like so:

... however the schedule was completely ignored by the PBI service, and none of these refresh operations were performed at the expected times.

Is it common for the PBI service to ignore scheduling changes?

More info ... at a subsequent point in time I went back to the dataset and switched the schedule off-and-on again via the funky little toggle button.  This seemed to cause the schedule to re-engage, and my refresh operations are running again.  Is there a known issue?  Is it wise to repeatedly disable and re-enable my schedules for good measure, whenever I make changes?  Why does this Power BI portal U/I have to be so buggy?

[Greg_Deckler]

@dbeavon3 So, were the refreshes not performed at all or just at different times than what is specified? Could be a variety of things. Perhaps there has been no activity for the report for 2 months and the refreshes automatically stopped. Or, it could be that the first refresh took longer than 30 minutes and threw everything off. It looks like you have premium so I don't think it is an issue where the Service has to find resources and thus the times may be off by a few minutes. 

[dbeavon3]

@Greg_Deckler 

Thanks for the reply,

This is a dataset that we actively monitor and administer.  Today I had changed the schedule to increase the frequency of refreshes so that I could collaborate with one of the PBI PG's on an unrelated bug (azure-managed-vnet-gateway issues).

Normally the dataset only refreshes once per day, but I changed it to run every half hour.  The dataset takes a couple minutes to be refreshed.

... After changing the schedule I clicked "accept".

... Then it ignored my schedule since no refreshes appeared in the refresh history.

It is unfortunate that you say "Could be a variety of things".  From my standpoint a refresh schedule shouldn't be rocket science, and should not have a variety of misbehaviors.  In the rare case that there are refresh failures, then they should be exposed in the U/I in a way that is very prominent and obvious and intuitive.  For example, when a refresh schedule is stopped, the funky-little-toggle-button should be presented to the user the "off" position.  (The auto-stopping of the refresh schedule is is something I've noticed in the past, after multiple consecutive refresh failures.  However that scenario was not applicable today.)

I find the portal U/I to be quite terrible, and it wouldn't surprise me if there was a known issue where scheduling preferences are simply ignored for no apparent reason.  I've been trying to google for it, but there is so much noise in the search results....

>> Or, it could be that the first refresh took longer than 30 minutes and threw everything off. It looks like you have premium so I don't think it is an issue where the Service has to find resources and thus the times may be off by a few minutes. 

This was not a matter of the schedule being off by a few minutes.  The entire schedule was simply being ignored until I went back in there and started randomly twiddling the toggle switch.  Prior to that, about four hours worth of the 30-minute refresh operations were skipped.  After twiddling the switch,  the schedule started working again.  What a pain.

[jaap_olsthoorn]

I'm currently experiencing the same issue. My refresh schedule is ignored completely, but unfortunately, switching it off and on again does not do anything for me 😞 My "next refresh at" time is in the past even, lol. I'm stuck manually refreshing my datasets every few hours now, cause that works flawlessly. 

Power BI scheduled refresh stopped refreshing with... - Microsoft Power BI Community