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jiiaa_12
New Member

Data Refresh Error

I try to bring Google Analytics data to Power BI and I get it all right to Power BI desktop. However, when I publish it to Power BI Online, all the automatic refreshes keep failing. No matter if the data originally comes from GA account, Google Drive sheet published as excel format to web etc. So the data created in Desktop and published to Online, won't update in Online. How can it be correct in Desktop but wrong in Desktop? Should update once a day and all the credentials and settings are right. Internal service error is the error message, but I don't find the issue. 

Can anyone guide me with this, thanks. 

 

2 REPLIES 2
v-sihou-msft
Microsoft Employee
Microsoft Employee

@jiiaa_12

 

Can you manually refresh the dataset to see if it throws any detail error message?

 

Regards,

I used to get internal service errors like this: 

Cluster URI:WABI-NORTH-EUROPE-redirect.analysis.windows.net

Activity ID: something...

Request ID: something...

Time: something..

 

Yesterday it did the automatic refresh, but very slowly. Today it won't even do automatic refresh. Normally I have had to publish the data from Desktop all over again. I guess below might be the reason..

 

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