Forum Discussion
Data Alerts stopped working for some users
I created 1 dataset from which I also created some reports and dashboards.
I have 2 co-workers, I shared with them the dataset, reports and dashbboards. They created tiles from a report I created and added those tiles to the dashboards that I created. If I create data alerts for those tiles, they work well, I receive the notification in the Notification Center and in my email. But when my co-workers create data alerts in those same tiles, they don't receive any alert.
The data is being refreshed from PowerBI desktop. My co-workers have the same license as I have, PowerBI Pro.
I don't understand why it doesn't work for them but it works for me.
6 Replies
You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".You might also have them check their junk/spam folders
Hi Anonymous
If you've fixed the issue on your own please kindly share your solution. if the above posts help, please kindly mark it as a solution to help others find it more quickly.thanks!
All email alerts have stopped working for our organization.
AnAnalyst In my organization the data alerts are still not working, the support team is researching about this issue but there is no solution so far. Did you also open a ticket? I searched previously in the forums and didn't find others with the same issue.
