Could not create directory in windows admin directory

[RuedigerThiel]

After installation of the newest PowerBI version (as Admin), when starting PowerBI the system show an error:

Microsoft Edge hat keinen Lese- und Schreibzugriff auf sein Datenverzeichnis: C:\users\Administrator\Appdata\Local\Microsoft\Power BI Desktop\WebView2Elevated\EBWebView

[RuedigerThiel · Accepted solution]

Hi @v-yalanwu-msft ,

I can use PowerBI Desktop as a user, the message shows only up, after an update of the Power BI desktop version, when I performed the installation using the Administrator account.

After the first display, everything works.

Best regards Rüdiger

[v-yalanwu-msft]

Hi, @RuedigerThiel ;

Is your problem solved? If so, Would you mind accept the helpful replies as solutions? Then we are able to close the thread. More people who have the same requirement will find the solution quickly and benefit here. Thank you.

Best Regards,
Community Support Team _ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[v-yalanwu-msft]

Hi, @RuedigerThiel ;

Power BI Desktop is engineered as a multiprocess architecture, and several of these processes communicate using Windows named pipes. There may be other processes that interfere with those named pipes. The most common reason for such interference is security, including situations where antivirus software or firewalls may block the pipes or redirect traffic to a specific port. Opening Power BI Desktop with administrator privilege may resolve that issue. If you can't open with administrator privilege, ask your administrator to determine which security rules are preventing named pipes from properly communicating. Then, add Power BI Desktop and its respective subprocesses to allowlists.

If you have more questions about not being able to open the desktop, you can refer to the link below. https://docs.microsoft.com/en-us/power-bi/connect-data/desktop-error-launching-desktop

https://community.powerbi.com/t5/Desktop/Microsoft-edge-can-t-read-and-write-to-its-data-directory/m...

Best Regards,
Community Support Team _ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.