Copy Visual as Image throwing unexpected error

[Sanskriti]

Hi,

I'm getting an expected error whenever trying to use "Copy Visual as Image" option on all the dashboards I have posted on our Power BI app.

When clicking on copy button, a pop window opens and loading for 3-4 seconds and then message appear as-

The button for Copy Visual as Image is enabled but the option is not available in ellipsis.

Can someone help me to understand what can be the issue?

[v-easonf-msft]

Hi， @Sanskriti 

Does this issue only occur with the current specific dashboard?
Have you tried other different browsers to  'Copy Visual as Image' ?

Best Regards,
Community Support Team _ Eason

[Sanskriti · Accepted solution]

Yes I tried on edge and chrome,

Although when checked again I was able to copy it.

Could you please let me know what can be the reason behind the issue, as I didn't change anything.

[v-easonf-msft]

Hi, @Sanskriti 

Glad your issue was resolved.
It's hard to find a specific cause without any helpful error messages.

I think this is most likely a temporary issue with the Power BI service.

Best Regards,
Community Support Team _ Eason