Forum Discussion
Consumers cannot access premium workspace
- Anonymous6 years ago
hasenclever
It is because premium workspace only allows free users to access the content in the workspace rather then access the entire features of that workspace. Hope that is clear for you.I wouldn't say it is a bug, but definitely something confuses uers. I will discuss with my colleagues and report this issue.
Paul Zheng _ Community Support Team
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Anonymous try something out, if you assign a free-user to the workspace as a member and share the url of the workspace with the user, the user can access the workspace. It will receive a pop up question asking if he wants to upgrade, but when the cancel is hit, the user is on the workspace and only then he can access and do what your documentation claims he can do.
He can see all reports and dashboards, he can analyse in excel, he can create a new report based on any existing workspace dataset, etc.
That is what we were told and what we want.
Don't mind that free users are poped up asking if they want to upgrade, but when they navigate on the workspaces icon and see one workspace that they have been assigned to, as the workspace is a premium one, they should be allowed to enter.
So I understand that this is a bug. Do you want me to report it by support?
hasenclever
Sure, I guess you can create a support ticket for a quick response from Power bi team.
Paul Zheng _ Community Support Team
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.