Cant get access from Excel to My datasets in powerbi service

[Serhii_Andr]

Hello everyone

I've been using this method for a couple of months and everything worked perfectly for me and my teammates - in Excel i used to press - get data - from power bi datasets - and then the list of available datasets appeared - then i choose one of them and get pivottable.

Something changed now - and when i press "from power bi datasets" i get an error instead of list - "an error occurred when trying to fetch list of datasets"

FetchDatasets was unsuccessfull

RequestID: ab4e99ea-c1a0-e0b6-c10f-359931cf7872

Some of my teammates have same problems, some other teammates - still can access datasets as before

Each of us has Pro-license in power-bi service

I have donwloaded and installed "analyze for excel updates" but it didnt help

How can i fix this?

thanks in advance

[Serhii_Andr · Accepted solution]

I've opened a ticket in PowerBI support - and support manager has fixed the problem

I'm not facing such issue right now, so its fixed

Thanks a lot

[NSnoap]

Yep. More and more of my co-workers (who are all Pro license users in Power BI) are getting this same error as of today. The first person to encounter it ran into the problem last Friday, and now three more are seeing it today.

I suspect that maybe there was something updated via Windows Update that is the culprit? That's my best guess since it seems to be kind of staggered across otherwise identical environments from an account/licensing perspective.