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Sab
Helper V
Helper V

Cannot login after changing PC

‎08-30-2021 04:00 AM

Hello,

 

I cannot login into my account. I tried Chrome, Edge and Firefox, none works. I suspect its something related to the new PC I started using...

 

Please help!

 

Sab_0-1630407491943.png

 

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Sab
Helper V
Helper V
In response to Greg_Deckler

‎08-30-2021 10:04 AM

Thanks for your reply Greg!

 

I contacted support, the strange issue was that I had to set the date/time of my PC to automatically synchronize. 

 

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Greg_Deckler
Super User
Super User

‎08-30-2021 04:17 AM

@Sab I think this is an issue for your IT department or You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".



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Message 2 of 3
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Sab
Helper V
Helper V
In response to Greg_Deckler

‎08-30-2021 10:04 AM

Thanks for your reply Greg!

 

I contacted support, the strange issue was that I had to set the date/time of my PC to automatically synchronize. 

 

Message 3 of 3
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