Cannot connect to datasource undefined

[RensEgberink]

Hello,

Our PowerBI data is not updatet anymore since this weekend, using Gateway (personal mode)

Everytime I get this message: 

Cannot connect to datasource undefined

URI cluster: WABI-GERMANY-WEST-CENTRAL-PRIMARY-redirect.analysis.windows.net
Activiteits-id: a70d1b87-ab87-4720-8891-69aede568a59
Aanvraag-id: 73f28f64-af6f-b7bc-0b1a-cdd5904e5a85
Tijd: 2022-09-06 12:30:10Z

In PowerBI desktop I can Update,

I can Publish the Data from PowerBI desktop

I've updatet the Gateway to the newest version.

I Allready deleted the Datasource from Service, and published it out of Desktop again.

Nothing seems to help.

Is someone familiar with this problem and can help me?

[v-xiaotang]

Hi @RensEgberink 

Thanks for reaching out to us.

please check the privacy level settings in Power BI Desktop and Power BI Service, make sure you have the same privacy level security.

In Power BI Desktop: 

go to Options and Settings --> Data Source Settings

For every Datasource: -->  Edit Permissions

Set Privacy Level: e.g. Organizational

Power BI Service:

Datasets --> (Choose you Datasets which does not update properly) --> settings --> Gateway Connection --> Actions --> (expand you cluster to show all Data Sources) --> (Choose relevant Datasource) --> Advanced Settings --> Privacy setting --> set same level (e.g. Organizational) as in Power BI Desktop

Best Regards,

Community Support Team _Tang

If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

[RensEgberink]

I've checked, and published the datasource again.

In desktop:  Type is Windows, Privacy is Organisation

In Services: Type is Windows without imitation, Privacy is Organisation 

Unfortunataly I still get the same error.