Can't see left sidebar and can't open dataset settings

[Tymok]

Hello, 

A client provided me with a MS account to use as a PBI admin.
I created a report and wanted to set up an automatic data refresh, but major parts of the PBI app is not working or showing up at all.

I have a problem with Power BI service, for some reason I can not see the left sidebar where I could get to workspaces and also when I try to open dataset settings to it does nothing.
Missing sidebar for navigation:

This button for setting up data refresh also does nothing.

On my personal account a see the sidebar fine and the data refresh button works as expected.

Does anyone have any idea why is this stuff not working on the client provided account? Is there some setting in MS Admin center that needs to be set?
The account has access to the Power BI app.

Thanks for any help with this issue.

[Shivu-2000]

Hi @Tymok,
I think you might be using Power BI service desktop app, try using service Power BI
or try clicking on the 9 dots 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Happy to help! 

[SidneyHodSM]

Do yo have the solution please ? 

I  have the same problem 

Thanks

[Tymok]

Hi @Shivu-2000,
I am using Power BI in a browser.
For example I can get to My workspace using this URL: https://app.powerbi.com/groups/me/list?experience=power-bi

But the sidebar that I normally use is not there, so I can not navigate to My workspace using it.
It is really strange to me why is it missing.