All of a sudden, I get this prompt when trying to view my reports. What could have changed?

[senad]

I have always used the service freely wihtout issue. How do i resolve this?

Upgrade to Power BI Pro

To use Power BI Pro features, upgrade to a Pro license. Your org requires that your IT department assign people Power BI licenses, so contact your IT admin to request a license.

Any help is appreciated, thank you.

[krhodes]

Hi, I have this same issue and I believe there is a legitimate problem here.

My PowerBI report readers are in MS Teams, and for many months, they have not had any issues accessing/reading the PowerBI reports through Teams without a Pro or even free PowerBI license. However, just in the last week or so, this problem keeps happening where some of my users can't see the reports and are prompted to "upgrade to Pro".

Yesterday, one of my users reported that it just started working for them again. So it magically resolved itself without doing anything, after about a week of getting that "upgrade to Pro" prompt. To this day, I have several users reporting that this issue persists, and I don't have a solution. Please can you look at this?

Reference of my PowerBI report sharing via MS Teams: https://learn.microsoft.com/en-us/power-bi/collaborate-share/service-microsoft-teams-app

[v-jialluo-msft · Accepted solution]

^{Hi @krhodes ,}

^{Please log in to the following website to check the license of the user account. Is the license of the person who can open the report a Pro trial license? Is the license of the person who cannot open the report a free license? If you share a report with a Pro license, the recipient must also be a Pro license or the report resides in Premium capacity.
https://app.powerbi.com/}

^{Best Regards,}

^{Gallen Luo}

^{If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.}

[v-jialluo-msft]

^{Hi @senad ,}

^{This may happen because your Power BI Pro license has expired. Please confirm with your administrator or make a self-service purchase.}

^{If the specific steps are not clear, please refer to the following link:}

Power BI licensing for users in your organization - Power BI | Microsoft Learn

^{Best Regards,}

^{Gallen Luo}

^{If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.}

[GilbertQ]

Hi @senad 

If you are using reports in an App workspace or if you are sharing your reports you would then need a Power BI Pro license.