After updating the report to Power BI APP one user is not able to see the reports change

[VenkateshV]

Hi,

I have updated one of the Power BI report and published to the service. Updated this report to the assigned APPS as well.

All users can see the changes done to the report in the APPS except one user he can't see the report changes. Filter's used in the report shows wrong data for that user inside the APPS. When the same report is opened from the workspace same user can see the new changes and the filters provide correct data. This issue is happening with only one user. Rest of the users are good. As a workaround deleted the Organisation APP and reisntalled and tried. Still the issue remains the same that particualr user.

Anyone can provide support on this issue.

Regards,

Venkat

[v-huijiey-msft · Accepted solution]

Hi @VenkateshV ,

To use the App, you need to have a Pro or Premium Per User license, or you need to store the application in a Premium Shared Capacity workspace.

Please check if the license for this user meets the requirements or has expired.

Ensure that the user has the latest version of the app, for more information on updating the app, please see:

Install and use apps with dashboards and reports in Power BI - Power BI | Microsoft Learn

Have you set up RLS, and if so, make sure you have set the correct permissions for this user. Incorrect RLS settings may cause users to see outdated or incorrect data. For more information about RLS, please see:

Row-level security (RLS) with Power BI - Microsoft Fabric | Microsoft Learn

If you have any other questions please feel free to contact me.

Best Regards,
Yang
Community Support Team

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