404 code on Power Bi App

[Anonymous]

Hello, 

We have an external user that is set up with a license, added to ADD, as well as the work space. He is recieving a 404 code when he tries to open the link. Nothing has moved or been renamed. Could it possibly be a firewall blocking him at his office? Thanks. 

[v-kkf-msft]

Hi @Anonymous ,

Please enable allow external guest users to edit and manage content in the organization option, it lets you give guest users the ability to see and create content in workspaces, including browsing your organization's Power BI.

To help allowed guests sign in to Power BI, provide them with the Tenant URL. To find the tenant URL, follow these steps.

1. In the Power BI service, in the header menu, select help (?), then select About Power BI.

2. Look for the value next to Tenant URL. Share the tenant URL with your allowed guest users.

 

For more information, please refer to: Distribute Power BI content to external guest users with Azure AD B2B 

If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.
Best Regards,
Winniz
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

This is not what I am looking for. I just want the external user to view the report, not make any changes in our workspace. Also, I don't think that comes through as a 404 code, this seems like a completely different issue. I could be wrong.