Произошла неизвестная ошибка при обновлении через шлюз

[vasilpro]

Произошла неизвестная ошибка
Повторите попытку позже или обратитесь в службу поддержки, указав следующие сведения.
URI кластера: WABI-WEST-EUROPE-B-PRIMARY-redirect.analysis.windows.net
Идентификатор действия: c299aa8d-1ec6-494d-b097-c082a5c8ca93
Идентификатор запроса: 392f6399-7b07-191e-8b2a-a376aa44d507
Время: 2019-04-03 11:28:55Z

[v-shex-msft]

HI @vasilpro ,

Can you please provide more detail informations to help us clarify your scenario?(e.g. gateway log, refresh history, datasource credentials settings...)

Power bi Gateway - Tools for troubleshooting

Regards,

Xiaoxin Sheng

[vasilpro]

Hello.

What is the stage of solving my problem?

[v-shex-msft]

Hi @vasilpro ,

Actually, I haven't found anything useful in your gateway log. I try to trace your activity id and find out following error message:

[1181]Specified limit (100000) exceeds maximum allowed number of intersections.  The limit will be reduced to its allowed maximum. - Source: 'PowerBI'
does not exist when executing operation: 'Get attributes of blob'(wrapped: StorageException/The remote server returned an error: (404) Not Found.) 
Failed to interpret because the linguistic schema for the database sobe_wowvirtualserver-1e7af5ae-81f1-438f-bdae-87c5640dd677 is still loading.

According to second one, I think It may caused with your data source server.(refresh request cannot access to remote server)

I guess this server has been turn off or offline on that date time point, right?

Notice: please not attach all your logs, it may contains some sensitive data for your devices.

Regards,

Xiaoxin Sheng

[vasilpro · Accepted solution]

All updates were on the enabled server (shutting down the Internet, power supply, etc., are completely excluded). I solved the problem. Created a new data model and now it is being updated. Some kind of problem with the old data model, I did not find the problem in the old data model.

[vasilpro]