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ey1020_park's avatar
ey1020_park
Frequent Visitor
3 years ago

reportserver error after 2023-May update (custom authentication)

Hello, Last week we upgraded from 2021-Sep to 2023-May.   Previously, when accessing the bi portal using custom authentication, the following url was used. https://domain_name/ReportServer/logon....
custom authentication
ReportServer
sevenhills's avatar
sevenhills
Super User
3 years ago

a) Do you have backup of these files? If yes, compare these current files vs backup files

  • RSReportServer.config,
  • ReportingServicesService.exe.config, and 
  • RSReportDesigner.config.

 

I am suspecting you might have configured custom or forms authentication and this need to be reconfigured.

 

Check this link for details:

https://learn.microsoft.com/en-us/sql/reporting-services/security/configure-custom-or-forms-authentication-on-the-report-server?view=sql-server-ver16

 

b) Also, check the Report Server Configuration Manager

        check the web service URL, web portal URL working fine? (from local server and from your computer)

 

c) Check the report server logs, event viewer for all details

 

 

Hope this helps!

ey1020_park's avatar
ey1020_park
Frequent Visitor
3 years ago

I've compared configuration files but no suspect points are found.

And we didn't change any of custom authentication sources during upgrade. 😞 

 

Thank you for your advice.