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ey1020_park's avatar
ey1020_park
Frequent Visitor
3 years ago

reportserver error after 2023-May update (custom authentication)

Hello, Last week we upgraded from 2021-Sep to 2023-May.   Previously, when accessing the bi portal using custom authentication, the following url was used. https://domain_name/ReportServer/logon....
custom authentication
ReportServer
TerryRemsik's avatar
TerryRemsik
Regular Visitor
2 years ago

hi... i know this reply is way late.. but i had this exact same error and i hope my reply may help someone else who stumbles upon this error.  We did also upgrade to the may version but also migrated to a different server (we are using forms/custom auth)  so ours was a bit more complex.  Tho... as i said, we had the same error.   in the end...

It appears that the <VirtualDirectory>Reports</VirtualDirectory> within the InstallDrive\Program Files\Microsoft Power BI Report Server\PBIRS\ReportServer\reportserver.config ..... IS case sensitive !!!  This obviously is a bug.

So i changed the VirtualDirectory to : <VirtualDirectory>reports</VirtualDirectory> and it works, or if you use https://pbiserver.com/Reports vs https://pbiserver.com/reports 

More users with the same issue
https://community.fabric.microsoft.com/t5/Issues/Report-Server-September-2019-instance-name-in-URL-suddenly-case/idi-p/804401 Seems there is an update for PBI that addresses this. (see last post in that thread)