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Frequent Visitor

"Date between" slicer appearing as a dropdown for user

Hi All,


I have a Power BI report with a date range slicer, which I have set to the 'between' option. On publishing this to web, this works for myself and another colleague in my team. However, when another user uses the report they see a drop down instead.


What we see:


What they see:


Why is this? 

Helper I
Helper I

Try refreshing browser with Ctrl + F5

Advocate II
Advocate II

Experiencing same issue. Any fix yet? 

Frequent Visitor

Anything new to this subject?  My users get the same error. 

Regular Visitor



One of my user had exactly the same issue. What she suggests and what we have done it to remove the slicer from the desktop file and create a slicer from scratch with the date in bewteen style, now it works! Hope it helps

Frequent Visitor

Has anyone discovered a soution to this?


Same as above, I published a report, the date slicer looks fine (has "between" selection) for me, but for another user it is a dropdown.


Also, the arrow to select the slicer type does not display on the report in either case.


Not applicable

you can change your slicer type from



I have already used this to change the slicer to 'between'. However, after publishing, users do not see the 'between' format, they see a dropdown.

Hey.  An old topic but it came up in a google search when looking it up. 


Since there's no further replies, and no solutions, may as well post - I sort of have a solution.  The classic Ctrl+F5.

I've had the same.  I changed a date slicer from dropdown to between, published the report and updated the app.  I would still see a dropdown in both report and app.  Someone in my team saw the date range slider thing, so it did publish properly.  Thought it was all good; except one of the report users has the same as me.

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