Hi @M_nwadibia ,
Based on the error message you've provided, it appears that there may be an issue with the report server's database connectivity or a possible low disk space condition on the server where the database resides. To help resolve this issue, please follow the steps below:
1. Check Disk Space: Ensure that the server where the report server database is hosted has sufficient disk space. If the disk space is low, you might need to free up some space or extend the storage capacity.
2. Verify Database Connectivity: Confirm that the report server can successfully connect to the database. If there is a connectivity issue, you may need to check the network connection, SQL Server service, and ensure that TCP/IP is enabled for the SQL Server service. Here are steps to enable TCP/IP:
- Start SQL Server Configuration Manager.
- Navigate to SQL Server Network Configuration and select the appropriate SQL Server instance.
- In the right pane, right-click on TCP/IP and select Enable if it's not already enabled.
- Restart the SQL Server service to apply the changes.
3. Review Configuration Files: Check the Reporting Services `RsReportServer.config` file for any incorrect settings that could be causing the issue. It's important to ensure that there are no typographical errors or misconfigurations in this file.
4. Examine Error Logs: Look into the report server error logs, SQL Server logs, and the event viewer for more specific error messages related to the database issue. The error logs may provide more detail on the exact nature of the problem.
Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
