custom visual don't displayed on report server

I'm trying to use custom visual "Filter by List" by DEVSCOPE from AppSource and it's don't work.

My local PBI RS version is january 2022, version Report Server 1.18.8668.33514 (September, 2023).

I'm trying to add this visual for two PBI report servers (in different domain) and this servers have same versions (1.18.8668.33514, september 2023). I've upload one pbix file for two different servers and in one server it's work and displayed, but in the second server this visual don't displayed (also no error occurs).

What solutions for this problem i can use?

upd: i've updated PBI RS desktop version to 2.117.984.0 64-bit (May 2023) and this is did not help