connection time out in case of scheduled reports email
I have created a paginated report and scheduled it to be delivered to the end user as an e-mail. I have included the report URL LInk also in this mail alongwith an excel version of the report. The user can view the excel report, but whenever she tries to access the URL she gets the connection timed out error, while if I try going directly to the report server, there is hardly any delay before the report is rendered. Hence, I am unable to understand what might be the issue.
Thanks for the help, but it is a testing server which is not behind any load balancer as of now. Also, if I use the same credentials on the server itself, I can view the reports. Also, I can view the reports if I use the HTTP URL instead of HTTPS. Can you please advise what else might be the problem or how do I troubleshoot it?