Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Get Fabric Certified for FREE during Fabric Data Days. Don't miss your chance! Request now

Reply
HZ-Reporter
New Member

Visuals not working in Dashboards (Unable to obtain list of items)

When I am publishing my report it looks great and everything works perfectly from the App on iPhone or iPad, but if any of my users try to get to the data online from Chrome or Enternet Explorer the visuals stop working and they get the error "unable to obtain list of items" 

 

Only a small group of users look at our data on the phone, everyone else uses the web so this is very odd for it to work in one place and not the other. I also have no issues at all when using Power BI Desktop. I have attempted to reupload under different name, Refresh the data, and get into the data from multiple browsers. I am truely at a loss for what is going on as it has not happened in any of my other dashboard.   

 

Http Status Code: 0
Activity ID: b595f0aa-2c8b-4012-b60d-a1d8514f3af4
Correlation ID: b91258da-58b5-ab4c-1f7f-b01f404506be
Request ID: 89924edd-fbb6-a417-e266-61417ffce91c
Time: Tue Nov 17 2020 17:46:32 GMT-0700 (Mountain Standard Time)
Service version: 13.0.14742.69
Client version: 2011.2.03746-train
Cluster URI: https://wabi-us-north-central-redirect.analysis.windows.net/

 

0 REPLIES 0

Helpful resources

Announcements
November Power BI Update Carousel

Power BI Monthly Update - November 2025

Check out the November 2025 Power BI update to learn about new features.

Fabric Data Days Carousel

Fabric Data Days

Advance your Data & AI career with 50 days of live learning, contests, hands-on challenges, study groups & certifications and more!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.