Visuals from AppSource

[Dittmann_ZPD]

Hi,
We have a problem with PowerBI Visuals, we downloaded from the appsource. It’s the Tornado from Microsoft and the HierarchySlicer from azurebi-docs.jppp.org. When we open the report with the Edge browser in our intranet it’s all fine. But when we open it with the “HP Sure Click”-Browser or coming with a secured connection to the PowerBI-Server the visuals are not shown.

Our analysis has the result, that the sessioncookie is not sent. Due to this a redirect to the login-site is sent, instead of the expected „.js“-File.

How can we get this sessioncookies? Is it possible to make them part of the plugin?

Thanks

Karl

[v-xiaoyan-msft · Accepted solution]

Hi @Dittmann_ZPD ,

It‘s by design. Supported browsers for Power BI 

Power BI supports these browsers on all platforms where they're available:

• Microsoft Edge Chromium.
• Chrome desktop latest version.
• Safari Mac latest version.
• Firefox desktop latest version. Firefox may change the fonts used in Power BI.

If you would like to suggest some feature improvements, you may also vote the idea and comment here  to improve this feature. It is a place for customers provide feedback about Microsoft Office products . What’s more, if a feedback is high voted there by other customers, it will be promising that Microsoft Product Team will take it into consideration when designing the next version in the future.

Best Regards,
Community Support Team _ Caitlyn