Hi All,
I am having some issues with users accessing reports that have been made that I'm hoping someone may have encountered or have an idea on what is going on.
My organisation has a large number of reports within power bi which we control access through using user groups. These reports are for internal and external customers. Internal customers can see everything whilst external can only see certain ones. To make it easier for our internal customers to see what is available we have created an access point which has our branding and lays out our reports into certain groups. To access the reports we have buttons that use the URL of the report to redirect the user.
What we are finding is that some people are getting error messages saying
Unable to navigate to destination - this page may not exist of may not be a valid destination or
Sorry, we couldn't find that report - it may have been deleted or you may not have access to view it.
Everyone has the same level of access to the reports but these errors come up on random ones for random users. I've checked permissions, links etc and everythign is as it should be. If a user trys to access the report using the URL they can get in without issue (we have had one user who got in via the URL but then got locked out of the access point).
Does anyone have any idea what might be going on here?
