Users Unable to View One Page of Shared Power BI Report

[shsh]

I am the Power BI developer for this report and have access to all pages without issue. However, the business users the report is shared with are unable to view one specific page — all other pages are visible to them.

[v-shamiliv · Accepted solution]

Hi @shsh 
Thank you for reaching out microsoft fabric community forum.

If business users can’t see one specific page but you can, please check if the page is hidden in Power BI Desktop before publishing. Also, if Row-Level Security is applied, it might be restricting data on that page, making it invisible for certain users. Bookmarks or visibility settings might also be hiding the page depending on user interaction. Lastly, make sure the users have the correct workspace role (like Viewer) to access all content.

Try un-hiding the page if needed, and use the “View as role” option in Power BI Service to test what users can see.

If this solution helps, please consider giving us Kudos and accepting it as the solution so that it may assist other members in the community
Thank you.

[v-shamiliv]

Hi @shsh 
I hope this information is helpful. Please let me know if you have any further questions or if you'd like to discuss this further. If this answers your question, please Accept it as a solution and give it a 'Kudos' so others can find it easily.
Thank you.

[v-shamiliv]

Hi @shsh 
I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions. If my response has addressed your query, please accept it as a solution and give a 'Kudos' so other members can easily find it.
Thank you.

[Poojara_D12 · Accepted solution]

Hi @shsh 

Business users can't see one report page likely because:

• Page is hidden in the app or not included in navigation.

• Row-Level Security (RLS) filters out all data for them on that page.

• Bookmarks or buttons are restricting visibility.

• Cached version is outdated — ask users to refresh or clear cache.

Check app settings, RLS roles, and bookmarks to fix it.

[v-shamiliv]

Hi @shsh 

May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.

Thank you.

[Jai-Rathinavel]

@shsh Please make sure you have unhidden the page which the users report that they can't see. If you want the page to be hidden when opening in default view, provide necessary page navigation to got to that specific page.

[v-shamiliv · Accepted solution]

Hi @shsh 
Thank you for reaching out microsoft fabric community forum.

If business users can’t see one specific page but you can, please check if the page is hidden in Power BI Desktop before publishing. Also, if Row-Level Security is applied, it might be restricting data on that page, making it invisible for certain users. Bookmarks or visibility settings might also be hiding the page depending on user interaction. Lastly, make sure the users have the correct workspace role (like Viewer) to access all content.

Try un-hiding the page if needed, and use the “View as role” option in Power BI Service to test what users can see.

If this solution helps, please consider giving us Kudos and accepting it as the solution so that it may assist other members in the community
Thank you.