Forum Discussion

DLewis93111's avatar
DLewis93111
Frequent Visitor
7 years ago

Report Subscription

I am trying to allow my users to subscribe to reports that I have put onto the on-prem report server and the option is greyed out. Can someone point me in the right direction? I have given the user B...
ReportServer
d_gosbell's avatar
d_gosbell
Super User
7 years ago
DLewis93111 wrote:

 click on the gear and select My subscriptions - they get nothing - all options are disabled. 

 

The "My Subscriptions" option shows you all the subscriptions you have currently setup across all reports. If your users have not created any subscriptions you would expect this screen to be empty.

 

To create subscriptions they need to click on the ... button for the report and choose the subscribe option

 

Note that this option only appears if the report is setup appropriately to allow subscriptions. Typically this means that your data sources need to be setup with fixed credentials. You can't create a subscription for a report using windows credentials as the subscriptions run in a different security context from the user currently viewing the report. 

 

If you can't see the Subscribe option, someone with content browser rights needs to go into the "Manage" option, then into "Subscriptions", then try and click on the "New Subscription" button at this point you should get an error message stating why subscriptions can't be created.