PowerBI Report Server Service not Starting due to TimeOut

[Daniel_CE_GA]

Hello World,

I have a problem when I try to start PowerBI Report Server Service, I get a TimeOut error:

System.InvalidOperationException: Cannot start service PowerBIReportServer on computer 'Xxxx'. ---> System.ComponentModel.Win32Exception: The service did not respond to the start or control request in a timely fashion
--- End of inner exception stack trace ---
at System.ServiceProcess.ServiceController.Start(String[] args)
at ReportServicesConfigUI.Panels.ConfigurationPanelWithErrors.StartOrStopServiceTask(Boolean start, String serviceName)

Is there anyone who can help me?

Thanks in advance,

[Anonymous]

@Daniel_CE_GA 
It there any pop up message during the installation? The server installed is probably broken unexpectedly. Try to uninstall and reinstall or try the repair option. Here is the same error and solved by reinstall the system.

Solved: Cannot start report server - Microsoft Power BI Community

Paul Zheng _ Community Support Team
If this post helps, please Accept it as the solution to help the other members find it more quickly.

[Petebro]

Which version of PBIRS are you using? You can find the version number in the Reporting Services Config tool. I've seen this issue before if you have some custom extensions or non-default settings in the config tool. This can lead the process to take longer than the allowed time in Windows to start a service.

If possible can you do a backup of your database and on a test machine stand up a fresh instance of Power BI Reporting Services and connect to the backup DB.

[Daniel_CE_GA]

Hello @Petebro,

my Power BI Report Server is 1.12.7936.39665 I tried to update but I'm getting an error during the update...

😞 I'll try what you suggest and will post you back.

Thank you.