All Power BI Reports are failing to render in report server access portal or let me click the three dots to manage after recent update - box simply pops up saying "An error has occurred. Something went wrong. Please try again later."
I recently took over Power BI Report Server upgrades after my team lead left. I navigated to (https://www.microsoft.com/en-us/power-platform/products/power-bi/report-server), chose Advanced download options, and downloaded PowerBIReportServer.exe on the appropriate machine. I ran the January 2025 upgrade as a logged on user with Administrator privileges (not directly "Run as Administrator" on the .exe, if that matters), and performed the upgrade.
After the recommended restart, I browsed to the report server URL and downloaded and installed the adjaced January 2025 Power BI Desktop optimized for Power BI Report Server.
When I went to test functionality per SOP, immediately noticed Power BI Reports will not load or let me click the three dots to manage/interact in any way.
Can anyone help me resolve this or had similar issue? I have browsed the log files located at (C:\Program Files\Microsoft Power BI Report Server\PBIRS\LogFiles) but not found anything obvious. Usually these upgrades are straight forward and we just test for the sake of procedure.
Thanks!
EDIT: Found this in the log after more checking this Morning:
2025-03-14 09:05:10.3352|ERROR|45|OData exception occurred: System.Net.WebException: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. ---> System.Security.Authentication.AuthenticationException: The remote certificate is invalid according to the validation procedure.
at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest, Boolean renegotiation)
at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.ConnectStream.WriteHeaders(Boolean async)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.GetResponse()
at Microsoft.ReportingServices.Portal.ODataWebApi.Utils.PbixReportHelper.ShouldReShred(PowerBIReport entity, Uri basePortalUrl, ILogger logger, IPrincipal userPrincipal, String reportServerHostName)
at Microsoft.ReportingServices.Portal.ODataWebApi.Common.CatalogItemControllerHelper`1.GetItem(String key)
at Microsoft.ReportingServices.Portal.ODataWebApi.V2.Controllers.CatalogItemsController.GetEntity(String key, String castName)
at Microsoft.ReportingServices.Portal.ODataWebApi.Controllers.Reflection.EntitySetReflectionODataController`1.GetRoot(ODataPath oDataPath, Int32& index)
at Microsoft.ReportingServices.Portal.ODataWebApi.Controllers.Reflection.ReflectionODataController`1.Get(ODataPath oDataPath)
at lambda_method(Closure , Object , Object[] )
at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ActionExecutor.<>c__DisplayClass6_2.<GetExecutor>b__2(Object instance, Object[] methodParameters)
at System.Web.Http.Controllers.ReflectedHttpActionDescriptor.ExecuteAsync(HttpControllerContext controllerContext, IDictionary`2 arguments, CancellationToken cancellationToken)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Controllers.ApiControllerActionInvoker.<InvokeActionAsyncCore>d__1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__6.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Web.Http.Filters.ActionFilterAttribute.<CallOnActionExecutedAsync>d__6.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Filters.ActionFilterAttribute.<ExecuteActionFilterAsyncCore>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Controllers.ActionFilterResult.<ExecuteAsync>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Web.Http.Controllers.ExceptionFilterResult.<ExecuteAsync>d__6.MoveNext().| RequestID = s_f0aaefca-1a6b-4716-b40d-54cc08f5ccdd
2025-03-14 09:05:10.3352|INFO|71|Sending response. Response code XXXXDOM\XXXXXXXXX 500, Elapsed time 0:00:00.0211895| RequestID = s_f0aaefca-1a6b-4716-b40d-54cc08f5ccdd
