Forum Discussion
PBIRS Blank Home Folder
You can first try update to the newest Jan 2020 version.
Download Microsoft Power BI Report Server- October 2020 from Official Microsoft Download Center
Then you should consider try with other supported browsers.
Paul Zheng _ Community Support Team
If this post helps, please Accept it as the solution to help the other members find it more quickly.
I have updated our PBIRS to the newest update (released last week) to the October 2020 version. Is there a new January 2021 version yet?
After updating it did not completely solve the issue. For me, it is runnings fine using Edge, but when I tried to have someone else in my office run it, the data does not load, and eventually, they get Opps something went wrong error and there Home folder goes blank.